Terms & Conditions
Welcome to ReefHealth.com ("Website"), owned and operated by Everyday Care Franchise LLC dba Reef Health ("Reef Health," "we," "our," or "us"). By accessing or using our Website, programs, products, or services, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our Website or services.
1. Acceptance of Terms
By accessing or using ReefHealth.com, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of the Website and services immediately.
2. Services Provided
Reef Health provides information, resources, and access to healthcare-related, wellness-related, occupational-health-related, and employer-focused services and programs. These may include, without limitation:
- virtual urgent care services
- virtual primary care services
- virtual mental or behavioral health services
- pharmacy-related programs or prescription access support
- employer health and wellness membership programs
- occupational health and compliance-related support
- administrative, consulting, enrollment, billing, eligibility, navigation, and support services
- other health, wellness, and benefit-related products or services offered directly by Reef Health or through third-party partners
Not all services are available in all states, to all individuals, or at all times.
Certain services accessible through Reef Health may be delivered by independent third parties, including but not limited to licensed healthcare providers, provider groups, telehealth companies, pharmacies, laboratories, diagnostic vendors, benefit administrators, insurers, or other service partners. Reef Health may facilitate access, administration, billing, communication, or coordination relating to such services, but does not guarantee the availability, clinical appropriateness, coverage, or outcome of any third-party service.
We reserve the right to modify, suspend, or discontinue any portion of the Website, programs, products, or services at any time without prior notice.
3. No Medical Advice; Emergencies
Content on this Website is provided for general informational and educational purposes only and is not medical advice, diagnosis, treatment, or a substitute for professional medical judgment.
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room. Do not rely on this Website, email, forms, chat, or any non-emergency communication channel for urgent medical needs.
4. User Obligations
By using our Website, you agree to:
- provide accurate, current, and complete information when requested
- use the Website and services only for lawful purposes
- not misuse the Website or attempt unauthorized access to systems, accounts, or data
- not interfere with the functionality or security of the Website
- not impersonate any person or entity or misrepresent your affiliation
- comply with all applicable laws, rules, and regulations in connection with your use of the Website and services
You are responsible for maintaining the confidentiality of any login credentials or account information associated with your use of the Website.
5. Eligibility and Third-Party Coverage
Certain programs or services may require employer sponsorship, plan eligibility, enrollment approval, or verification of member status. Access to some services may depend on applicable contracts, benefit designs, geographic availability, licensing restrictions, clinical screening, or third-party approval.
Reef Health does not warrant that any service will be covered by insurance, reimbursable, or available under any particular employer, plan, or partner arrangement.
6. Payment and Billing
If you purchase, enroll in, or participate in any paid service, program, or membership through Reef Health, you agree to pay all applicable fees, charges, and amounts due under the terms presented at the time of enrollment or purchase.
Where applicable, billing may be based on enrollment files, eligibility data, census information, subscription terms, employer rosters, or other administrative records. You authorize Reef Health and its applicable service providers or payment processors to charge amounts due in accordance with the applicable agreement, enrollment terms, or billing authorization.
7. Intellectual Property Rights
All content on ReefHealth.com, including text, graphics, logos, images, software, designs, service marks, and other materials, is owned by Reef Health or its licensors and is protected under applicable intellectual property laws. Unauthorized use, copying, reproduction, distribution, modification, or republication of any content is strictly prohibited without prior written consent.
8. Privacy
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect information. By using the Website, you consent to the practices described in the Privacy Policy.
9. Disclaimers and Limitation of Liability
The Website and all content, products, programs, and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or reliability.
To the fullest extent permitted by law, Reef Health disclaims liability for any loss, injury, claim, damage, or expense arising out of or related to:
- your use of or inability to use the Website or services
- delays, interruptions, errors, or omissions
- unauthorized access to or alteration of your transmissions or data
- decisions made based on Website content
- acts, omissions, services, products, or conduct of third-party providers or partners
To the fullest extent permitted by law, Reef Health shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.
10. Third-Party Links and Providers
The Website may contain links to third-party websites, portals, or service platforms. Reef Health does not control and is not responsible for the content, policies, security, availability, or practices of any third-party site or provider. Accessing or using third-party sites or services is at your own risk and may be subject to separate terms, conditions, and privacy notices.
11. Indemnification
You agree to defend, indemnify, and hold harmless Reef Health, its affiliates, managers, officers, employees, contractors, licensors, and partners from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your violation of these Terms or misuse of the Website or services.
12. Modifications to Terms
We may update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the Website. Your continued use of the Website or services after changes are posted constitutes your acceptance of the revised Terms.
13. Termination
We reserve the right to suspend, restrict, or terminate your access to the Website or services at any time, with or without notice, if we believe you have violated these Terms, applicable law, or engaged in conduct that may harm Reef Health, its users, or its partners.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state or federal courts located in Arizona.
15. Contact Information
If you have any questions regarding these Terms, please contact us at:
By using ReefHealth.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.